Almarai has announced the next phase of its digital transformation with SAP to optimize operations and support food self-sufficiency in Saudi Arabia and the region. Almarai has extended its two decades’ partnership with SAP. The SAP S/4HANA real-time intelligent suite is spread across all lines of businessRead More…
Ali Hyder, Group CEO of Focus Softnet, says AI in ERP is going to affect the very essence of system-controlled business operations Undoubtedly, yes! In the foreseeable future, Artificial Intelligence or AI would have a profound impact on almost every piece of software available in the market, including Enterprise Resource PlanningRead More…
Avaya announced it will demonstrate the first social platform for chatbots at GITEX Technology Week starting today, taking a giant leap in customer self-service. Drawing parallels from traditional social media, Avaya’s innovation provides a structured platform for botsRead More…
According to Gartner research, twenty-five percent of customer service and support operations will integrate virtual customer assistant (VCA) or chatbot technology across engagement channels by 2020, up from less than two percent in 2017.Read More…
More than a quarter of enterprises globally have not built, customized or virtualized any mobile apps in the last 12 months, according to the latest mobile app survey by Gartner.Read More…
